Measuring the RETURN OF INVESTMENT (ROI) of Volunteer Engagement for Better Volunteer Management Decisions*
Presented by: Volunteer BC & Better Imact
*Disclaimer: The views and opinions expressed by the presenter are their alone, and do not necessarily reflect the opinions of Volunteer BC or any employee thereof.
Date: Monday, March 2, 2015Volunteer Campbell River
Time 9:30 – 12:30
Location Enterprise Centre Boardroom
Registration $25.00 members – $35.00 non-members
Format POD-Workshop – Interactive session which will be broadcast to multiple locations
Who Should Come? Managers of Volunteers, Executive Directors, Grant Writers, Funders
Contact Info Volunteer Campbell River: mail@volunteercr.ca or 250-287-811
Learning ObjectivesAbout the Topic
Volunteer managers in most organizations would be considered to be failing in their job if the numbers of volunteer hours goes down from one year to the next. In many cases, hours are looked at as time that would have had to have been paid for or as associated with services that would not have been delivered had the time not been volunteered. Both can be false assumptions. This workshop will demonstrate how the more-hours-the-better focus can actually devalue volunteers and how to use a new model that includes cash costs and the consumption of volunteer hours as inputs and accomplishments as outputs.
At the end of this session, participants will be able to …
- Define priorities for volunteer engagement that are aligned to the organization’s mission
- Calculate the return on investment of volunteer engagement based on outputs and strides toward mission goals rather than the simple sum total of volunteer hours
- Identify how common methods of reporting can lead to devaluing volunteers
- Monitor the performance of their engagement of volunteers for internal process improvements
About the Speaker
Tony Goodrow is the president of Better Impact Inc. (www.betterimpact.com), the publisher of OurSharedResources.com (a free resource sharing site for leaders of volunteers), the founding chair of a residential hospice in his hometown and the pioneer of the Relative Impact volunteer ROI model. He has spoken at volunteer management conferences on five continents.
